emmersion

WE’RE OBSESSED WITH ROI-DRIVEN PERFORMANCE. YOURS.

We are not just obsessed with results. We are a results-driven business in a sea of Cowboys, Influencers and Gurus, we offer brands a new way forward. A way to help retailers stay agile and keep top of mind in our fast-paced world of digital.

 

© 2023. All rights reserved.

Privacy Policy

Privacy Policy

 

Last Updated: 01 January 2025

 

This Privacy Policy describes how emmersion Pty Ltd (“emmersion”, “we”, “us”, “our”) collects, uses, discloses, and protects your information when you visit our website www.emmersion.com.au or use our services.

 

We are committed to safeguarding your personal information and complying with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and other applicable privacy laws.

 

1. Introduction

At emmersion, we respect your privacy and take data protection seriously. This policy explains:

    1. What information we collect
    2. How we use and protect it
    3. Your rights and choices regarding your data

  •  

  •  

By using our website or services, you agree to this Privacy Policy.

 

2. Information We Collect

 

We may collect the following types of information:

 

a) Personal Information

  • Provided voluntarily by you when engaging with our services, including:

  • Name, contact details (email, phone, address)

  • Business details (company name, ABN/ACN)

  • Billing and payment information

  • Enquiry or form submissions

 

b) Non-Personal Information

Automatically collected when using our site, including:

  • IP address, browser type, operating system, device details
  • Website usage patterns, traffic data, referring websites
  • Log files, clickstream data

 

c) Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies for:

    • Website functionality and session management

    • Analytics and performance tracking

    • Personalised advertising and retargeting

    • Security monitoring

 

You can manage or disable cookies via your browser settings. For more detail, see our Cookie Policy.

 

3. How We Use Your Information

 

We use collected data to:

    1. Provide Services – deliver and improve our services, campaigns, and website functionality
    2. Communication – respond to enquiries, send updates, marketing, and service information (with your consent where required)
    3. Analytics & Marketing – monitor site performance, measure campaign effectiveness, improve user experience
    4. Legal & Compliance – comply with legal obligations, enforce our Terms of Use, prevent fraud or misuse
    5. Business Operations – internal record keeping, reporting, and service optimisation

 

4. Information Sharing & Disclosure

We will never sell your personal data. However, we may share information with:

    • Trusted Service Providers – hosting, analytics, payment processors, CRMs, email platforms, IT/security providers (bound by confidentiality agreements)
    •  

    • Legal Obligations – government authorities or regulators if required by law or to protect our rights

    • Business Transfers – in the event of a merger, acquisition, or asset sale, your data may be transferred with prior notice

    • Marketing Partners – where you consent, we may share data with advertising partners for retargeting

 

5. Data Security & Retention

    • We implement strict technical, physical, and organisational measures to protect your information from unauthorised access, disclosure, or misuse.

    • Sensitive data such as payment information is encrypted.

    • We retain your personal data only for as long as necessary to fulfil business or legal purposes. When no longer needed, data is securely deleted or anonymised.

 

6. Your Rights & Choices

You have rights under Australian privacy law, including to:

 

    • Access & Correction – request a copy of the data we hold or update inaccurate details

    • Deletion – request deletion of your personal data (unless we must retain it for legal purposes)

    • Restriction & Objection – object to direct marketing or restrict processing in certain cases

    • Data Portability – request a machine-readable copy of your data

    • Cookie & Marketing Preferences – opt out of cookies or unsubscribe from marketing communications at any time

Requests can be made by contacting our Privacy Officer (details below).

 

7. International Data Transfers

If your data is transferred outside Australia (for example, to cloud providers or marketing platforms), we ensure that:

    • Appropriate contractual, technical, and organisational safeguards are in place

    • Transfers comply with the Australian Privacy Principles and applicable international laws

 

8. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal data from children. If such data is identified, we will delete it promptly.

 

9. Third-Party Links & Integrations

Our website may include links to third-party sites, social media platforms, and embedded tools. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services after changes indicates your acceptance.

 

11. Contact Us

For questions, concerns, or to exercise your rights under this policy, please contact:

Privacy Officer – emmersion Pty Ltd
📧 Email: privacy@emmersion.com.au
📍 Address: 450 St Kilda Road, Melbourne, VIC 3004, Australia
📞 Phone: +61 493 191 577